At EA Tours, we value your satisfaction and strive to provide exceptional service. Below is our refund policy to provide you with the necessary information regarding refunds:
- Refunds are applicable in the following cases:
- Tour cancellation due to unforeseen circumstances or events beyond our control.
- Inability to fulfill the tour or activity as advertised.
- Dissatisfaction with the quality of the tour or activity provided.
- To request a refund, please contact our customer support team with your booking details and the reason for the refund request.
- Refunds will be processed within 7-10 business days from the date of the refund request.
- Refunds will be credited back to the original payment method used for the booking.
- Certain tours, activities, or services may be non-refundable, and this will be clearly stated during the booking process.
- Non-refundable items will be indicated in the tour or activity description, and no refunds will be provided for these specific items.
Please note that our refund policy may vary for specific tours or activities. It is important to review the refund policy for each tour or activity before making your reservation.
If you have any further questions or need assistance regarding refunds, please don't hesitate to contact our customer support team. We are here to assist you!