Effective Date: October 20, 2023
Last Updated: January 15, 2024
Welcome to Emirates Tours and Travels LLC. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services. By accessing or using our services, you consent to the practices described in this policy.
Information We Collect
We collect the following types of information:
- Personal Information: This may include your name, email address, phone number, and other details you provide when creating an account or booking a tour.
- Payment Information: We may collect payment information when you make a booking, including credit card details, billing address, and related data.
- Booking and Usage Data: Information about your tour bookings, preferences, and how you use our services.
- Device Information: We may collect data about the device you use to access our website, such as your IP address, browser type, and operating system.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our site. You can control these through your browser settings.
How We Use Your Information
We use your information for various purposes, including:
- Processing and managing tour bookings
- Providing customer support and responding to your inquiries
- Improving our services and website
- Marketing and communication
- Compliance with legal and regulatory requirements
Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies or individuals that assist us in providing our services, including payment processors and customer support services.
- Legal Requirements: To comply with legal obligations or to protect our rights and safety.
Your Choices
You can choose to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
Security
We take reasonable measures to protect your information, but no online platform is completely secure. Please keep your account information and password confidential.
Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically for updates.
Contact Us
If you have any questions or concerns regarding our privacy practices, please contact us at info@eatours.ae.
This Privacy Policy was last updated on January 15, 2024.