What are the procedures to cancel a reservation and request a refund?

Emirates Tours requires the notification of your tour cancellation, regardless of its cause, to be in writing. An email would be enough. Make sure that you forward it prior to your tour date. But cancellation requests will be processed only during our office timing. Once we receive your cancellation request, we’ll inform you through e-mail, fax or telephone regarding the confirmation of the cancellation, along with the fee you need to pay.

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Anis Yusuff